We are proud to announce the opening of Fleuriste-Casablanca.com 🌸 To celebrate, enjoy 10% off the entire shop with code OPENING 🎁

Payment by Moroccan or international bank cards, and PayPal.

Terms and Conditions of Sale

These terms and conditions govern all orders placed on the website operated by Milouda Benlhaj, sole proprietor under auto-entrepreneur status.

1. Definitions

  • Customer: any individual of legal age purchasing on the site.
  • Product: any item offered for sale on the site.
  • Order: the Customer's commitment to purchase a Product.
  • Delivery: the handover of the Product to the address provided by the Customer.

2. Scope

These terms apply exclusively to sales to consumers. Businesses should contact customer service for custom commercial terms.

3. Acceptance

By confirming an order, the Customer unconditionally accepts these terms and conditions.

4. Ordering Process

The Customer selects Products, provides complete contact details, then receives an order summary by email. The Customer is responsible for verifying the accuracy of the information entered.

5. Pricing

Prices are quoted in Moroccan Dirhams (MAD), all taxes included. They may change at any time, but the price applicable is the one shown at the time the order is placed.

6. Payment

Online payments are secured by CMI and PayPal. Charges are processed when the order is confirmed. The Customer warrants they have the necessary authorization to use the chosen payment method.

7. Right of Withdrawal

In accordance with applicable law, the Customer has 14 calendar days from receipt of the Product to exercise the right of withdrawal (see Annex 1).

8. Delivery

Delivery terms are set out in Annex 2. The Customer will receive email updates with tracking information.

9. Warranty

Products are covered by the legal warranty of conformity and protection against hidden defects. In case of non-conformity, the Customer may request a replacement, repair, or refund.

10. Liability

The sole proprietor’s liability is limited to the order amount. It cannot be held liable for force majeure or events caused by the Customer.

11. Personal Data

Information collected during ordering is used for order processing, delivery, and, with consent, promotional communications. The Customer has rights of access, correction, and deletion of their data.

12. Intellectual Property

All site content (text, images, logos) is protected by copyright and cannot be reproduced without written permission.

13. Governing Law

These terms are governed by Moroccan law. In case of dispute, the Moroccan courts have exclusive jurisdiction.

Annex 1 – Withdrawal

The Customer must notify the decision by email or mail within 14 days of receipt. Return shipping costs are the Customer’s responsibility. Refunds will be issued within 14 days of receiving the returned Product.

Annex 2 – Delivery

Delivery area: Casablanca only.

Delivery fee: flat rate of 35 MAD per order.




BLOOMS FOR EVERY MOMENT
More than 25 flower arrangements available
PERSONALIZED MESSAGE
Add your own words to your bouquet
AFFORDABLE PRICES
Starting at just 190 dhs
FAST DELIVERY
Same-day delivery available before 15h

Available 7 days a week

Pick the exact delivery date and time that suits you best.
Place your order before 15 o'clock for same-day delivery. If it’s later, feel free to contact us to check availability.

Fully secure payments

Pay safely with Visa, Mastercard or CB — accepted both in Morocco and internationally.
We also accept Paypal, bank transfer and money transfer options.

7-day customer service

Need help before or after your order? We’re here every day by phone at (+212) 05 00 00 00 00, by email ([email protected]), Facebook, or via the live chat on our website.

Make your gift unique

Add a personal touch to your bouquet: a heartfelt note, an elegant vase, or some sweet chocolates...
Extra gift items can be included upon request.

Fleuriste Casablanca
Frequently asked question
Before ordering
Where can I send a flower delivery?
Is same-day delivery available?
What are the steps to place an order?
Can I update or cancel an order? How?
Payment methods
What are the available payment options?
Can I pay with a foreign credit card?
Is the payment process safe?
How can I request an invoice?
After ordering
Why is the recipient’s phone number required?
What if the recipient doesn’t answer the call?
How will I know my flowers have been delivered?