Support available 7d/week : Phone : (+212) 06 99 00 03 62 Whatsapp : (+212) 06 99 00 03 62
Payment by Moroccan or international bank cards, and PayPal.
These terms and conditions govern all orders placed on the website operated by Milouda Benlhaj, sole proprietor under auto-entrepreneur status.
These terms apply exclusively to sales to consumers. Businesses should contact customer service for custom commercial terms.
By confirming an order, the Customer unconditionally accepts these terms and conditions.
The Customer selects Products, provides complete contact details, then receives an order summary by email. The Customer is responsible for verifying the accuracy of the information entered.
Prices are quoted in Moroccan Dirhams (MAD), all taxes included. They may change at any time, but the price applicable is the one shown at the time the order is placed.
Online payments are secured by CMI and PayPal. Charges are processed when the order is confirmed. The Customer warrants they have the necessary authorization to use the chosen payment method.
In accordance with applicable law, the Customer has 14 calendar days from receipt of the Product to exercise the right of withdrawal (see Annex 1).
Delivery terms are set out in Annex 2. The Customer will receive email updates with tracking information.
Products are covered by the legal warranty of conformity and protection against hidden defects. In case of non-conformity, the Customer may request a replacement, repair, or refund.
The sole proprietor’s liability is limited to the order amount. It cannot be held liable for force majeure or events caused by the Customer.
Information collected during ordering is used for order processing, delivery, and, with consent, promotional communications. The Customer has rights of access, correction, and deletion of their data.
All site content (text, images, logos) is protected by copyright and cannot be reproduced without written permission.
These terms are governed by Moroccan law. In case of dispute, the Moroccan courts have exclusive jurisdiction.
The Customer must notify the decision by email or mail within 14 days of receipt. Return shipping costs are the Customer’s responsibility. Refunds will be issued within 14 days of receiving the returned Product.
Delivery area: Casablanca only.
Delivery fee: flat rate of 35 MAD per order.
Available 7 days a week
Pick the exact delivery date and time that suits you best.
Place your order before 15 o'clock for same-day delivery. If it’s later, feel free to contact us to check availability.
Fully secure payments
Pay safely with Visa, Mastercard or CB — accepted both in Morocco and internationally.
We also accept Paypal, bank transfer and money transfer options.
7-day customer service
Need help before or after your order? We’re here every day by phone at (+212) 05 00 00 00 00, by email ([email protected]), Facebook, or via the live chat on our website.
Make your gift unique
Add a personal touch to your bouquet: a heartfelt note, an elegant vase, or some sweet chocolates...
Extra gift items can be included upon request.